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What
are the different Headset
Styles ?
Monaural
Single Speaker for people who spend time on the phone, but may need to
communicate with colleagues. (Headband Style).
Binaural
Dual Speaker for people who require total concentration, working in
noisy, busy environments. (Headband style)
Over
the Ear: for people looking for an ultra light weight,
unobtrusive Headset.
What
is Noise Cancelling?
Noise
Cancelling microphones cut out up to 75% of background noise around you,
suitable for open - plan work areas.
What
if I haven't a Headset socket on my Phone?
You
have two options:
a)
Replace your existing phone with a Headset phone + The Headset of your
choice.
b)
Keep your existing phone and purchase an Amplifier Adapter + The Headset
of your choice.
Amplifiers.
What are they and why or when might I need one?
Amplifiers
allow you to increase the volume of both, incoming and outgoing voice
levels thus matching your headset to the particular phone / system or
line you are using.
In addition they allow the selection of either the Telephone handset or
the Headset (Headset/Handset switch). Most also have a Mute switch which
prevents the incoming caller hearing any private conversation you may
wish to have during a call. Most amplifiers are operated by
"AA" batteries which normally last approx 12 months.
An
Amplifier is needed when connecting a Headset to your existing telephone
either on a domestic telephone line or on a telephone system assuming
there is no dedicated headset socket on the phone.
Can
I have a Headset with MY Telephone System?
Information
we require to check compatibility with your telephone equipment is as
follows:
a)
System Manufacturer & model
b)
Telephone model number (being used with Headset)
c)
Are the prospective users connecting to an operator console, an
extension phone or a call centre ACD Turret?
Where
can I get Spares for my Headset ?
Headset
Solutions carry a Comprehensive range of spares covering all the
Headsets, Amplifiers and Phones we supply including:
Replacement Voice tubes, Foam and Leatherette ear pads, microphone
windshields, spare leads, training leads
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