Whether choosing monaural or binaural features, Plantronics headsets offer a great deal of functionality and quality telephone reception, no matter the circumstances or volume of the area that the worker is communicating from. Tried, tested, and true, Plantronics headsets offer the most advanced noise cancelling and wind noise reduction technology available to the workplace today.
Noise cancellation technology varies, and the Plantronics headsets technology is patented, but most of the models used today utilize just two microphone areas in order to reduce and cancel out background and foreground noise. Omni-directional microphones allow for a more rounded and high quality sound, but are designed to pick up on every nuance and sound in the vicinity of the user, making them a generally poor choice for the busy call centre office.
Plantronics headsets with noise cancellation microphones are designed to hone in on one or two specific areas of noise, usually directly in front of the microphone and directly behind it. Canceling out the extended areas around the user, these Plantronics headsets are ideal for communicating clearly and concisely even under the most hectic situations and the most potentially disturbing clamour. The centre might also utilize a secure and encrypted conference feature to enhance communications.
Users find that the noise cancellation qualities of Plantronics headsets hold fast against direct wind, such as that created by desk fans blowing at normal speed, air conditioning units, neighboring conversations, and the rambling and beeping of office equipments. There are cost effective ways of incorporating this quality technology into the call centre or office without breaking the budget. Buying in bulk is considerably cheaper, for instance, than piecing the collection together one unit at a time.
There are many other convenient options and capabilities available with these superior noise canceling headsets, such as IP capabilities, monaural and binaural options, optimized call clarity, comfort and wide adjustability, and convenient hands free mobility around the room or cubicle. Of the many ways that the wireless headset has revolutionized the call centre, the privacy and security afforded with noise canceling headset devices are perhaps the most impressive.